When experiencing minor life crises, or suffering from the lack of sunshine in Melbourne town, retail therapy is always a good idea.

After the little shock horror saga the other week (read: GASP!) in regards to the retail industry, it seemed shopping for pleasure was perhaps a thing of the past. And then I visited Sportsgirl.

As a retail outlet that I am in awe of because of their visual merchandising capabilities, I was thrilled to find that their customer service matched. Sportgirl have the goods.

After checking out the merchandise and selecting more than a couple of outfits to try on, I was approached by a male sales assistant. He asked if he could take the clothes to the change rooms for me. I was headed that way and he showed me to the styling suite.

As I tried on the clothes, I almost felt guilty that none of them were anything I was excited about. I really wasn’t in the mood to try on clothes but I had thought it might make me feel better. I exited the change room, wondering how I might break it to the nice sales assistant.

I handed them back and apologised – not today.

And to my surprise, he smiled back and advised he had wrapped up the acessories I had left with him and we completed the transaction in the stying suite, rather than having me wait in the store queue.

The necklace I bought on the day!

The guy was a gem. My bad day was totally turned around by a smile and a kind word – and a dose of damn good customer service.

Bravo Sportsgirl. Keep up the good work!!